{"id":6952,"date":"2021-08-30T10:19:37","date_gmt":"2021-08-30T08:19:37","guid":{"rendered":"http:\/\/staging.is962nap.de.edis.global\/customer-support\/"},"modified":"2021-08-30T10:19:38","modified_gmt":"2021-08-30T08:19:38","slug":"customer-support","status":"publish","type":"page","link":"http:\/\/staging.is962nap.de.edis.global\/en\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\t\t
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Unser Support ist einer der Gr\u00fcnde warum Kunden MOXIS lieben.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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XiTrust<\/a><\/span><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Customer Support.<\/span><\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Einfach, schnell und sicher. Die richtige Signaturl\u00f6sung f\u00fcr Ihr Unternehmen.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Customer Support.<\/span><\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Right Solution. The Best Support.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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XiTrust focuses on finding integrated signature solutions for every specific requirement. Yet, this self-conception does not end with a successful order. We consistently accompany our customers on their way to paperless signature processes. Our Customer Success Management is at your disposal for all questions and requests regarding individual company workflows at any time.<\/p>\n

Our English- and German-speaking support team, headquartered in Graz, is your central point of contact for all requests of a technical nature. It is staffed by experienced IT experts who not only know their job, but are also very kind \u2013 even when time is of the essence.<\/p>\n

In the event of an incident, fast help is guaranteed: With the possibility of remote maintenance, our support team quickly recognizes where there is a problem and will find the right solution for you. So you can always rely on continuing to work as usual and gain important time to devote to your core competencies.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Gr\u00f6\u00dftm\u00f6gliche Kundenzufriedenheit dank bestem Support!<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Pers\u00f6nliche Betreuung<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Technische Expertise<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Optimale Verf\u00fcgbarkeit<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1 t<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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CO2 Einsparung pro Jahr pro Mitarbeiter<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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1st Level Support<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Einfache Supportf\u00e4lle und Fragen, insbesondere f\u00fcr Kunden unserer MOXIS Professional Cloud, haben wir in den folgenden\u00a0FAQs<\/strong><\/a>\u00a0f\u00fcr Sie zusammengefasst.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2nd Level Support<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sollten Sie auf ein Problem sto\u00dfen, welches den 1st Level Support \u00fcbersteigt, steht unseren Ihnen unser 2nd Level Support zu unseren Gesch\u00e4ftszeiten (Montag\u2013Freitag, 9:00\u201317:00)\u00a0per E-Mail und Telefon<\/strong><\/a>\u00a0zur Verf\u00fcgung.<\/p>\n

Bei besonderem Bedarf, wie beispielsweise einer erweiterten Verf\u00fcgbarkeit, k\u00f6nnen zus\u00e4tzliche Supportpakete vereinbart werden. Sprechen Sie dazu einfach Ihren Customer Success Manager an.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Reaktionszeiten:<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Wir wissen, wie wichtig ein funktionierender Service f\u00fcr Ihren Gesch\u00e4ftserfolg ist und verpflichten uns deshalb zu genau definierten Reaktionszeiten. Diese decken f\u00fcr die Bearbeitung der Fehlermeldung sowie Informationen \u00fcber m\u00f6gliche Probleml\u00f6sungen ab und sind in unseren\u00a0AGBs<\/strong><\/a>\u00a0definiert.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Logo\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00bbXiTrust passt als DACH-Unternehmen besser zu uns als ein amerikanischer Konzern. Wir brauchen einen Partner, der nicht nur unsere Sprache spricht, sondern uns auch versteht!\u00ab<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sibylle Nowak<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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CFO, karriere.at<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Brauchen Sie Unterst\u00fctzung beim Einsatz unserer Produkte?
Wir sind f\u00fcr Sie da und helfen Ihnen weiter.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\tZum Kundenservice<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Unser Support ist einer der Gr\u00fcnde warum Kunden MOXIS lieben. Support anfragen Zur\u00fcck zu Services Customer Support. Support anfragen Zur\u00fcck zu Services Einfach, schnell und sicher. Die richtige Signaturl\u00f6sung f\u00fcr Ihr Unternehmen. Customer Support. The Right Solution. The Best Support. XiTrust focuses on finding integrated signature solutions for every specific requirement. Yet, this self-conception does …<\/p>\n

Customer Support<\/span> Read More »<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_links_to":"","_links_to_target":""},"yoast_head":"\nCustomer Support • XiTrust<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Support\" \/>\n<meta property=\"og:description\" content=\"Unser Support ist einer der Gr\u00fcnde warum Kunden MOXIS lieben. Support anfragen Zur\u00fcck zu Services Customer Support. Support anfragen Zur\u00fcck zu Services Einfach, schnell und sicher. Die richtige Signaturl\u00f6sung f\u00fcr Ihr Unternehmen. Customer Support. The Right Solution. The Best Support. XiTrust focuses on finding integrated signature solutions for every specific requirement. 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