The digital solution for the daily routine of payment releases
Enhanced efficiency, speed and security.
The Social Insurance Institution for Trade and Industry (SVA) is the second largest insurance institution in Austria and is responsible for the pension and health insurance of all self-employed persons. In 2017, SVA‘s budget amounted to more than five billion euros. SVA uses XiTrust MOXIS, the digital signature folder, for complex approval workflows.
The motivation to integrate MOXIS into the business processes is based on many black folders with documents waiting for one or more signatures. The classic procedure: The folders travel through the offices. Due to the availability of authorised signatories, it takes several hours or even days for a document to be released by signature and to continue on its path in the workflow.
STATEMENT
«The great advantage of the electronic signature folder is certainly
the possibility of signing documents at any time and from any location. The MOXIS app for the iPad makes mobile signing even easier.»
Mag. Florian Egger,
Head of Organization & ICT, SVA
BENEFITS
» Minimizing the risk of errors associated with paper-based processes
» Integration into existing systems
with a connection to MS SharePoint
» Enhanced mobile signing via the MOXIS iPad app
SVA was looking for an efficient digital solution for the daily routine of payment releases. According to internal estimates, this involves payments to the insured of an average of one million euros per day. For this reason, internal optimization options were defined for the entire payment approval process. Previously, SVA had compiled the releases and payment instructions in paper form in several stages. However, experience no longer met the high quality requirements, as such processes are always associated with a certain risk of error in the operative area.
In order to minimize this risk, a multi-stage release and approval was required – a time-consuming and cost-intensive process. This has changed fundamentally with MOXIS. SVA keeps track of the document status in the workflow at all times. For SVA, the great advantage of the digital signature folder lies in the possibility of signing documents at any time and from any location. The MOXIS app for the iPad makes mobile signing even easier. In addition, a large part of the logistical effort that arises when paper documents have to be physically transported back and forth between several authorised signatories and departments has disappeared. With MOXIS, SVA exploits further savings potentials, since the paper printing of documents and copies for storage is completely eliminated: the entire process can now be displayed digitally.
BACKGROUND
The Vienna-based Social Insurance Institution for Trade and Industry (SVA) is the insurance institution for the pension and health insurance of the self-employed. It is responsible for the entire federal territory. The SVA is a corporation under public law and has legal entity.
For the IT managers of SVA, a decisive advantage of MOXIS is that the system is open for processing from different sources and systems such as MS SharePoint. Management and executives are thus given the opportunity to provide approvals and signatures in the long term at a single location where previously different systems had to be operated.
Improvements in terms of efficiency, speed and security – a small but important building block for the further development of internal business processes at SVA.
